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Need Windows 11 help? Notice: : The information in this document, including products and software versions, is current as of the release date. The document is subject to change without notice. The printer displays multiple issues with older firmware versions. A new firmware update has been released to resolve the multiple issues. The printer hangs during firmware update process. The printer has alignment issues, bitmap printing issues and memory leaks. The printer LED blinks constantly and rapidly indicating the firmware process has not completed.
The progress bar in the firmware utility does not progress. The firmware update fails when attempting to update from version 1. The information in this document applies to the following:. NOTE : If you have more than one similar printer at your location, update all the printers with new firmware to pro-actively prevent any of the issues listed above. SoftPaq Description. To access the complete QuickSpecs for this product, select the desired link from the following list:.
Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
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Loading Results. Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Product Homepage. Download and Install Assistant. Don't ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.
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