Mico faucet installation




















That's exactly the faucet I have ordered but not yet received. I couldn't find any mention of Justyna on this forum or the plumbing forum. So I'd be interested in comments as well. Thanks for starting a thread. It is really very pretty and appears to be very well made, which it should be for the price! Have not seen the Justyna line. We put the Hex in the in-law apt. It's been in for a year and she hasn't complained. Take that as a good sign -- she complains about everything! Laurie and Barbara, I'm actually also looking at the Justyna Hex--I added my last post without realizing we were all talking about the same faucet.

Can you tell me what other features are in your kitchen? Just wondering if I'm on the right track, design wise! The Hex is beautiful I hope Barbara posts a picture. Our cabinets are due to be delivered in 2 weeks. They will be maple with a medium brown "chestnut" stain. Backsplash will be white subway tiles. Counter will be granite "Luna Pearl. I have the Justyna Primio Maglio in satin nickel in my kitchen at my prep sink.

I've been using it for over a year and so far it's fine. I think I probably should have used a different style, perhaps a little more arched, just personal preference , but the faucet itself is very well built and I've had no problems. I also have the Justyna Eve in my bathroom and matching soap dispensers, and Justyna in my shower, and all the products are great.

The plumber liked them and everything appears to being working just fine. I'm very satisfied. Hope that helps you in making a decision. There might be a picture of my faucet in the FKB under rotag. Just curious, as I was considering the Primio for my prep sink. They were very helpful. Laurie, your kitchen sounds wonderful. Ehs our project doesn't start until May 12 - demolition day. So I haven't received the faucet yet though it's been ordered. We'll have off-white cabinets with flat panel drawers and a simple edge ogee?

We plan to buy off-white subway tiles for the backsplash. The sink is a single Blancomagnum. My idea was to have an "old-fashioned" look like from the 30s or 40s and so I think the Hex faucet style is somehow reminiscent of that look.

To me, and I might be way off-based, it is vaguely industrial, vaguely deco. We've ordered it in polished chrome. Also, I like the fact that it's totally different from any other faucet I saw. The only problem I'm having now is deciding what kind of cabinet hardware goes with the faucet. What are some of the features in your kitchen?

My kitchen is not up and running yet, but I purchased the Mico Seashore faucet for my main sink and the Mico potfiller faucet. This week I'll be purchasing the Mico Seashore with pullout spray for my prep sink. It's one of the few that might fit my bill for single lever, long reach well, the kitchen version , reasonable price. The shape of it makes me wonder a little if it will still fit a big pot underneath, etc. I know yours is a bar one, but is it the same shape as the one I'm linking here?

And if so, could you elaborate more on the wishing for a bigger arch issue? Is there a functional reason for that? And does anyone know for sure if these are all brass and with ceramic valves?

I can't seem to find that type of info anywhere I'm looking. Here is a link that might be useful: Justyna Primo Maglio Kitchen. Have you looked at Restoration Hardware's site.

See link below. Take a look at the Westwood knob and the Dillon knob and the Dillon pull. The Duluth pull looks like it would go well with the Hex, also. Another idea Here is a link that might be useful: Restoration Hardware.

I have a Justyna "Maestro" faucet in satin nickel. It's 8 months old. I had a problem right after it was installed and I just called Justyna mico and they sent me a replacement part which I was able to change myself. No questions asked, they didn't even require a receipt. I would say the customer service is pretty good if you have a problem.

I do like the faucet, it's very heavy and beautiful. Thanks Laurie for pointing out some of the Restoration hardware designs that escaped our notice when we visited the store last weekend.

Your comment is really helpful. I'll post photos when the project is completed, who knows when?! Mico Designs, Ltd. It was voluntarily dissolved in and a new limited liability company, Mico Designs, LLC created in Arizona to continue selling the Mico line of faucets. At about the same time Mr. The Mico business model is now radically different, Most Mico faucets are now off-the-shelf faucets designed and manufactured in Taiwan.

We know that one of Mico's suppliers is Stream Tapware,. There are undoubtedly others that we have not yet identified. These are not faucets designed by Mico or exclusively for Mico. They are right out of the of the Taiwanese companies that make them.

Other faucets added to Mico's lineup recently are from Ottone's and include the Mico Dual faucet sold by Ottone as the Dual faucet. We have not seen a truly original Mico faucet design since Some of these original designs are still in the Mico inventory, but they are getting rarer.

An example is the Mico Hex kitchen faucet, a design patented by Michael Isaacs in that is still being sold by Mico but the Ula collection by Tom Robinson has been discontinued. Mico offers a variety of finishes, including in chrome, nickel, bronze, and gold. Not all faucets are available in all finishes. The finishes offered for each faucet depend a lot on the finishes offered by the faucet's manufacturer.

The company suggests that its faucets are reasonably priced because the buyer is not paying a premium for a designer faucet name. Our research shows they are indeed priced somewhat lower than better-known designer brands like but only because they are, with a few exceptions, not true designer faucets but off-the-shelf Taiwanese and Italian faucets.

Often stylish, but not original designs. Mico's warranty is much less than it appears to be. Too many people have read the bold print "Lifetime Guarantee of Quality" but fail to delve into the fine print. If they did, they would find that Mico does not actually guarantee much of anything.

The warranty on finishes is just two years. Cartridges are not guaranteed at all. As a result, it is not a legal consumer product warranty under U. We judge the warranty to be very substandard for the North American market where the standard warranty covers the entire faucet and finishes for the "lifetime" of the original buyer, usually defined "for as long as the buyer owns the faucet". The Mico website was collapsed sometime in to just two pages based on a WordPress template that displays links to downloadable Mico catalogs and a price list, and a blurb about the company.

More information may be available to distributors who must log in to view it. We don't know because we are not a distributor. The catalogs are old. The bath catalog was last updated in , and the newest price list dates from At one time the Mico website was a model for other faucet companies to follow: easy to navigate and rich with information about each faucet.

No longer. Some faucets sold by Mico are also being sold by Mr. Beginning in we began to see a high level of complaints about Mico, primarily failure to honor its warranty, provide replacement parts or respond to customer concerns, often after several requests. Mico's customer service was the most frequent subject of complaints. We asked the company about it in and were assured by a company spokesperson that the company was hiring more personnel and that the problem would soon get better.

The wait times to speak to a customer service representative averaged 12 minutes in our test calls in , and as long as 21 minutes. Once we were able to talk to a representative, many of our questions needed a referral to a supervisor, adding more delay to the process of getting help, and indicating that the depth and breadth of product knowledge among the customer service agents needed improvement.

When we asked for a call back about an issue, we usually did not get one. E-mail requests and postal letters went unanswered. Of the three instances in which we were told that company owner, Michael Isaacs, "would get back to us", with an answer to our questions, he has gotten back to us exactly never — but at least he is consistent.

In one of our more recent tests, Mr. Isaacs answered the telephone himself. However, he refused to respond to any questions about the company or its products using language that will not be repeated here.



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