I'm interested because if you looked and didn't find anything in our various web resources, perhaps we should write an article, or clarify an existing one.
Oh, and incidentally, thanks for flagging your own reply as an Accepted Solution. Doing that makes it much easier for other community members to find the solution. I wasn't able to find a solution online for this error, so after seeing the checksum errors took a gamble on the rename that worked.
That or delete the contents rather than the top level folders. Site Search User. On-Premise Endpoint. Thread Info. RSS More Cancel. This discussion has been locked. Sophos Update Manager - Software delivery failed. Hi, My endpoints have not been updating correctly for the last couple of weeks.
I have tried stopping the following Sophos services: Message Router, Agent, Update Manager and Management Service and then restarting them and forcing an update but this did not work. Using Logviewer. However, as this is a newer version of SEC than was available at the time the solutions were published, I thought it best to check with you about doing this, or if you require any further information. For example, some suggestions were for the folder to be renamed, others just for the folder to be emptied, others for the CID and Warehouse folders to be renamed or emptied.
If anyone can offer some clarity I would be very grateful. Many thanks Mark This thread was automatically locked due to age. Started the same services in the same order. Forced SUM to 'Update now'. After a short time the error message disappeared from the console and the Warehouse folder was populated with files bearing today's date. Thread Info. RSS More Cancel. This discussion has been locked. Thanks Peter. Hi Peter Zhao , If the only error that you receive is Delivery failed for software subscription [subscription-name].
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